Getting Help

Support Channels: Monadswap is dedicated to providing users with comprehensive support through multiple channels. Whether you’re experiencing a technical issue, have questions about the platform, or need assistance with your account, the Monadswap support team is here to help.

How to Get Support:

• Official Website: Visit the Monadswap website and navigate to the "Support" section. Here, you’ll find answers to common issues, troubleshooting guides, and a form to submit a support ticket.

• Email Support: Reach out directly via email [e-mail]. The support team aims to respond to all inquiries within 24-48 hours.

• Community Forum: Join the Monadswap community on Discord to ask questions and receive help from both the community and the support team. This platform are great for real-time assistance and connecting with other users.

• Help Center: Access the Monadswap Help Center, a knowledge base filled with articles, tutorials, and FAQs designed to assist you with common issues.

Response Times:

• High Priority Issues: Typically addressed within a few hours.

• General Inquiries: Response time within 24-48 hours.

• Community Support: Available 24/7 through community forums and social media channels, with varying response times depending on the issue.